What do we mean by benchmarking?

A diagnostic toolkit to enable you to compare your customer service, warehouse and transport performance against the best-in-class in the FMCG sector; measuring cost and service performance.
Providing clear insights into the key drivers of cost against relevant sector comparators. The results help you understand the benefit of change and to target potential areas for improvement.

Who will benefit?

For directors and managers responsible for service quality and cost, wishing to identify opportunities to improve performance of internal teams or external suppliers against the best in their sector.


Commercially orientated and  practical recommendations designed to target specific actions to improve service quality and cost effectiveness, for speedy implementation.