Customer Perception Management

How do you improve your Advantage Survey performance?


SSC has a reputation for improving supply chain processes to strengthen retail-customer relationships and target internal improvements to reduce costs and improve service.

Our Customer Value Management approach applies Lean Principles to redesign processes and systems. Our industry knowledge enables us to recommend the organisational change and skills development required to deliver the targeted improvements.

We deliver quick wins throughout the evaluation process and provide specialist retailer insight and support plans to enhance customer relationships.


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Case Study 1 on improving Advantage Report rankings

Case Study 2 on improving Advantage Report rankings

 Two page summary on our approach and introductory Executive workshop