Training & Development

What do we mean by Training and Development?

In response to the needs identified by the Customer Service Group members we have created a range of specialist training modules for FMCG companies to develop their customer-facing supply chain teams and help them build better customer relationships.

Who will benefit?

Customer Service and Customer Supply Chain team members and managers wishing to improve their customer perception and influence.

The Benefits

Increased understanding of the needs of their customers and improved customer influencing skills, leading to strengthened retailer relationships.